Integrations

Outlook Calendar Integration for Trades Businesses

CREW25 AI reads what’s on in your Outlook calendar and adds appointments and site meetings when you ask.

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CREW25 + Outlook Calendar

  • Reads what’s on and when
  • Adds events on your yes
  • Invites guests through Outlook
  • Personal and Microsoft 365 calendars
Outlook Calendar

Your Outlook diary, without the clicks.

01

Knows what’s on

Ask what you’ve got on next week and the agent reads your Outlook calendar.

02

Added on your yes

Ask for a site meeting and the agent shows you the event first, then adds it when you agree. Named guests get Outlook’s invitation.

03

Separate from your jobs

Your Outlook calendar is your diary. Jobs and visits stay on the CREW25 schedule, where the crew sees them.

How it works

How does the Outlook Calendar integration work?

  1. Sign in with Microsoft

    Microsoft asks you to approve what CREW25 may do. CREW25 never sees your password. Some Microsoft 365 businesses need an administrator to approve CREW25 once.

  2. Choose what it may do

    Each thing the agent can do is a switch in Settings → Agent → Outlook Calendar.

  3. Ask CREW25 AI

    In the chat, by text or on a call. When a request needs it and it isn’t connected, the agent shows a card to connect it.

CREW25 + Outlook Calendar

  • Reads what’s on and when
  • Adds events on your yes
  • Invites guests through Outlook
  • Personal and Microsoft 365 calendars
What’s included

Everything CREW25 does with Outlook Calendar.

CREW25 AI in your calendar

  • List the events in a date range
  • Create an event and invite guests, on your yes

You stay in control

  • Switch each thing the agent may do on or off in Settings → Agent
  • Disconnect any time in Settings, or ask the agent to
  • Your own connection: nobody else in the business can use it

Good to know

  • The agent doesn’t yet change, cancel or answer Outlook events, or suggest free times.
  • CREW25 jobs and visits aren’t put on your Outlook calendar; that’s planned.

Frequently asked questions

Last updated October 2026

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