Integrations

Xero Integration for Trades Businesses

Xero stays your books. CREW25 sends the invoices, payments, bills and purchase orders it makes, and reads back what’s been paid.

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CREW25 + Xero

  • Issued invoices and card payments go to Xero
  • Paid invoices come back marked paid
  • Supplier bills both ways, tagged to the job
  • Import customers, suppliers and your price list
Xero

Your books stay in Xero. The work stays in CREW25.

01

Invoices without retyping

An invoice issued in CREW25 arrives in Xero with its lines, GST worked to the cent, its number and the job’s reference. When it’s paid in Xero, CREW25 marks it paid.

02

Job costs from your bills

Supplier bills you add in CREW25 go to Xero with their GST, attachments and the job’s tracking option. Bills entered in Xero come back to CREW25 so you can put them against jobs.

03

Start with what you have

Bring your customers, suppliers, price list and business details in from Xero when you sign up. You see what’s new and what’s already here before anything is added.

How it works

How does the Xero integration work?

  1. Connect Xero

    An owner or admin connects it in Settings → Integrations, or during sign-up. Connecting only reads Xero.

  2. Choose what syncs

    Each kind of sync is its own switch and starts off. Pick your accounts, GST types and job tracking category.

  3. Work as usual

    Issue invoices and add bills in CREW25. The sync log shows what reached Xero, with a retry for anything that didn’t.

CREW25 + Xero

  • Issued invoices and card payments go to Xero
  • Paid invoices come back marked paid
  • Supplier bills both ways, tagged to the job
  • Import customers, suppliers and your price list
What’s included

Everything CREW25 does with Xero.

Goes to Xero

  • Issued invoices, when issued or only once sent, as drafts or approved
  • Voided invoices, voided in Xero too
  • Card payments taken in CREW25, into the account you choose
  • Customer and supplier contacts, matched to Xero’s or created
  • Supplier bills with GST, the job’s tracking option and attachments
  • Purchase orders, as authorised Xero purchase orders
  • Price book items, made in Xero with their first invoice and kept in step

Comes back from Xero

  • Invoices paid in full, marked paid in CREW25
  • Supplier bills entered in Xero, ready to put against jobs

CREW25 AI and Xero

  • Answers from your Xero: profit and loss, balance sheet, aged receivables and payables, bank summary
  • Looks up invoices, bills, payments, contacts and more, read only
  • Brings records in from Xero during setup, after you say yes
  • Checks what reached Xero and why anything didn’t
  • Office people who see money only; never workers

Good to know

  • Quotes, payroll and timesheets aren’t sent to Xero.
  • Credit notes, refunds and part payments aren’t synced; an invoice comes back once it’s paid in full.
  • A contact, bill or purchase order isn’t updated in Xero after it’s first sent.
  • CREW25 AI only reads Xero: it never changes anything in it and never turns syncing on.
  • MYOB and QuickBooks are planned.

Frequently asked questions

Last updated October 2026

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