All-in-One Job Management Software for Appliance Repair Technicians

Appliance repair job management software for diagnosis, parts and return visits: quote, schedule, track and invoice every appliance repair in one place.

14-day free trial, no credit card required.

Appliance Repair Software
Appliance repair

How CREW25 works for appliance repair technicians

  1. 01

    A customer books a repair

    Customers choose the appliance and the fault on your booking form, or email you, and the email lands on the customer in CREW25.

    • Online booking on your website
    • Customer emails on the job
  2. 02

    Quote the repair from your price book

    Ask CREW25 AI to draft the quote with the call-out, labour and parts from your price book. The customer accepts online.

    • Quotes from your price book
    • Online acceptance
    • Automatic quote follow-ups
  3. 03

    Book the diagnosis and the return visit

    Put a technician on the job for the first visit, then again when the part arrives. They’re told on their phone each time.

  4. 04

    Make, model and fault on the phone

    Technicians see the appliance details, photograph the fault, and clock on and off from the job.

    • Photos and notes
    • Custom fields for make and model
    • Clock on and off
  5. 05

    Parts and hours land on the job

    Purchase orders for spares, supplier bills and approved hours go on the job, so a cheap call-out that needed an expensive part shows up.

  6. 06

    Invoice and get paid

    Invoice from the job, take card payments online, and let payment reminders chase the overdue ones.

    • Card payments
    • Automatic payment reminders
    • Synced with Xero

Popular features for appliance repair technicians

Online booking

Repairs booked online.

Customers choose the appliance and the problem, and book a time when someone is free.

  • Questions asked up front
  • Real availability
  • Requests land as jobs
More about online booking

Online booking

  • Questions asked up front
  • Real availability
  • Requests land as jobs
Job management

The repair history on the customer.

Every visit, photo and invoice stays with the customer and the site.

  • Custom fields
  • Photos and notes
  • A full history
More about job management

Job management

  • Custom fields
  • Photos and notes
  • A full history

Appliance repair software questions

Try CREW25 free for 14 days

Set up your business, bring your team and run your next jobs in it. No credit card needed.